FAQ's

Have a question? We have answers. If you don’t see what you’re looking for here, feel free to reach out and we’ll be happy to help.

What does CREAG mean and where does it come from?

CREAG is Gaelic for rock and crag. The Highland Mountain Bull on our logo also hails from Scotland and is considered one of their great icons. Daunting at first glance but docile by nature, this majestic animal was a natural fit for CREAG.

What does it mean to be partially US-made?

We are striving to be as close to 100% U.S. made as the industry will permit. We source our unique materials globally. While we do not claim every component in our garments are made in the USA, we are proud to offer our customers apparel that is designed, developed, and manufactured here.

Is there a CREAG product guarantee?

We stand behind our products 100%. If a product fails or you are dissatisfied with its performance, please reach out to our customer service team for a repair, replacement or refund.  

How should I wash my CREAG products?

Technical Apparel: All of our technical apparel can be machine washed, using a cold gentle cycle. Air dry and do not iron.
Hats: Due to the technical materials and design that give our hats such an amazing fit, they should never be machine washed or dried. Hand wash using a mild detergent, then air dry.

 

What if something I order doesn’t fit? Can I return it?

We understand that buying clothing online can be a challenge. If you are not 100% satisfied with your purchase, send it back and we will get you set up with a return or exchange for the right size. 

When will you be releasing new products?

At CREAG, we are constantly designing, redesigning, and working to bring the most cutting-edge materials and styles to market that let you move freely and stay outside longer. Sign up for our mailing list and be the first to know when new products launch.

Can I apply to be a brand ambassador, affiliate, or pro athlete for CREAG?

Psyched on CREAG? So are we! As we grow, we are working toward developing an influencer and athlete program. 

In the meantime, spread the love on your favorite social media channels. Show us the amazing places your CREAG items take you and tag #_BeTheMoment.  Give us a follow and join the CREAG crew!